hi…i have deactivated my licence key by mistake. how do i reactivate it olease. i have tried shutting down, re installing etc,. but no results… i even bought another subscription to equalify but it still didnt work…please help. thanks, willie
Make sure you try and play a song, if it doesn’t play then lets move on to more info section of my post and escalate it to the developer.
Just to help expedite this process can you please provide some extra information:
Like @DigidyDOG said i will need to know more about your computer/software before i can provide any meaningful help.
If it used to work, there is no reason why it shouldn’t still work - unless something has changed on your side.
Provide the info that was asked for by digididog and we will figure tit out!
its windows 10
no info on what soundcard but Realtek is evident.
no special software installed
the laptop is lenovo Yoga 300
hope you can figure it out
Spotify 18.104.22.168 ?
Please download and install the latest Spotify version from here and try again: https://www.spotify.com/us/download/windows/
22.214.171.124 is not a valid Spotify version number.
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