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Your problem description here, as much details as possible
If you know what soundcard(s) you have, please include it! Realtek
You will find the version info in the Help-> Spotify for Windows
Equalify Pro version
You will find the version info in Settings->don’t know, not visible
Any special software or hardware you might have installed:
Anything else that can be useful or is related to audio processing on your system
spotify streaming by bluetooth to AV Receiver Denon X3700H