A couple weeks ago I bought a single device license for work. I’d like to upgrade to a multi-device license. Is there a way to do that, or do I just have to buy a second, multi-device license?
Hello @coryvb123 I am glad you contacted us today.
It is possible to upgrade but you need to send an email to firstname.lastname@example.org
Please DON’T post this information as a reply to this topic.
The subject needs to contain “Upgrade Request”
Please put this in the body of your email:
I want to upgrade my Equalify Pro Plan.
Equalify username: (insert equalify username here)
Current plan: (Insert your current plan 5,10,15>)
Which plan you want to upgrade to: (insert which plan you want to upgrade to <10,15>)
My PayPal email address: (insert your paypal email address you plan on paying with)
Once you do that you will be sent a PayPal money request for the amount of the plan you are upgrading to minus the amount of your current plan.
When the transaction completes please give up to 1-3 business days for your upgrade to be processed. If you don’t get the upgrade in that time period please send another email to email@example.com