Problem description:
Installed Equalify Pro, followed the guides and now when i try to play a track spotify just closes and i somtimes get an error
I have tried reinstalling spotify and Equalify still with no luck.
I have read others problems and tried the HW acc method with no results
Operating system:
windows7 Pro
Soundcard:
Realtek
Spotify version
1.0.42.151.g19de0aa6
Equalify Pro version
1.1.4
Any special software or hardware you might have installed:
ie. Razer Gamebooster or Cortex
And the crashing goes away if you uninstall Equalify Pro ?
That error is not something that has been reported before, and i can not see what could cause it.
Have you also tried installing the earlier version of Equalify pro (1.1.3b) ?
Also, What antivirus software do you have installed ?
Thanks for the response:)
Issue goes away when Equalify is removed.
Issue is the same on 1.1.3b
My antivirus is Microsoft security essentials
Only other audio stuff i have is Dolby home theater software but i have never used it?
Any ideas, works fine on my desktop
Tom
Uninstalling Dolby Home Theater makes no difference
I have absolutely no ideas what so ever.
This “can not happen”…
Can you :
Then try to launch spotify again.
Makes No Difference Spotify still crashes.
If its any help my Laptop is a Lenovo Y580
Did you get to the login/activation screen at all or did it just crash instantly ?
No screen. Spotify loads up and crashes as soon as i try to play audio.
Do you know how to use IRC ?
Would be a lot easier to figure this out with live chat instead of forum that takes minutes for each reply.
Or slack, or discord…
I Don’t know any of those i’m afraid
This issue was sorted out via live chat.
I have to thank @uings for his patience and willingness to partake in figuring it out.
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