Registered email no longer exists

Problem description:
I have set up a new PC and therefore no longer have the automatic login to equlaify, the software is asking for username and password which I do not have noted down. On this website, I have registered with an email address that is no longer existing and no possibility to contact support other than creating a new account.

I currently have purchased equalifypro twice but would like to refund one of the purchases and either close my old account or change its email to reaccess it.

Operating system:
windows10

Hello there,

There is always the support [at] equalify [dot] me email address if you do not have an active account on the website.

Without more information it is impossible for me to find your original account.

Please provide all the information you think can help, and we’ll see what we can do!

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