Refund please - nothing happened for me


#1

Is there any way I can refund my purchase? I tried using it but it’s like nothing happened in my music. It just made my music a bit louder and the vocals clearer, nothing special.


#2

Try using the presets (dropdown in top left corner of the eq)
Make sure you zoom out (scroll wheel on your mouse) so you get a wider range.

I’d suggest testing a bit more, if “nothing” happened for you, you are doing it wrong :slight_smile:

If you need help with how to use a (parametric) equalizer, you can read this:


#3

Hi so yeah I already tried every preset, also tried tuning a new one, but it was not the equalizer I was expecting. This kind of equalizer is just not my type and a bit hard to understand. So I ask if I could get a refund on this? I just paid the top tier for this kind of equalizer. It would be good if you have the kind of equalizer like the one on macOS, “eqMac2”, on bitgapp. Thanks


#4

Hey again,

Sure, i’ll refund your purchase.

But i’m not sure what you were expecting. The images show a parametric EQ and the text on the website says its a parametric EQ.

The EQ works VERY well and can totally change everything about a track - if you understand how to use it.
eqMac2 is probably an ok graphical EQ but its not nearly as powerful as Equalify or other parametric EQs.


#5

#6