Your problem description here, as much details as possible
If you know what soundcard(s) you have, please include it! (ie. Asus Xonar, Auzentech or HT Omega)
You will find the version info in the Help->About menu
Equalify Pro version
You will find the version info in Settings->About
Any special software or hardware you might have installed:
ie. Razer Gamebooster or Cortex
I will definitely need more information to be able to help you.
edit: i found your support mail, will follow up there.
Thanks for the response…But after rebooting a 2nd time, Equalify began working, and is presently doing a nice job of making spotify sound better at the the lower volumes I wanted equalization for. Apparently it works perfectly with the Asio driver and Lynx AES16 card.
Not sure why the first reboot did not do the trick, but it is good now.
Sometimes software and drivers live their own life, that’s the best explanation i have.
But i’m glad you got it working and that it does a good job. Lets hope it keeps working now!
I’ve closed the email ticket, but if you have any more issues you can re-open the ticket by replying to your original ticket or by asking here on the forums.
Have a good day, and happy new year!
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