My new installation don't work in Spotify

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#10

As you can see the first command returns an error, so its not run…

I do not understand Italian(?), Any chance you can translate the error message for me or copy/paste the error message?

#11

Remove-AppxPackage : Distribuzione non riuscita con HRESULT: 0x80073CF1, Impossibile trovare il pacchetto.
Impossibile rimuovere SpotifyAB.SpotifyMusic_1.112.449.0_x86__zpdnekdrzrea0. Il pacchetto non è installato per
l’utente corrente. Utilizzare Get-AppxPackage per visualizzare l’elenco dei pacchetti installati.
NOTA: per ulteriori informazioni, cerca [ActivityId] 99b50f2b-4ea6-0003-54b4-bb99a64ed501 nel registro eventi o
utilizza Get-AppPackageLog -ActivityID 99b50f2b-4ea6-0003-54b4-bb99a64ed501 dalla riga di comando
In riga:1 car:39

  • Get-AppxPackage -AllUsers Spotify | Remove-AppxPackage
  •                                   ~~~~~~~~~~~~~~~~~~
    • CategoryInfo : ObjectNotFound: (SpotifyAB.Spoti…__zpdnekdrzrea0:String) [Remove-AppxPackage], PSInval
      idOperationException
    • FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.RemoveAppxPackageCommand
#12

Remove-AppxPackage: Distribution failed with HRESULT: 0x80073CF1, The package could not be found.
Unable to remove SpotifyAB.SpotifyMusic_1.112.449.0_x86__zpdnekdrzrea0. The package is not installed for
the current user. Use Get-AppxPackage to view the list of installed packages.
NOTE: for more information, search for [ActivityId] 99b50f2b-4ea6-0003-54b4-bb99a64ed501 in the event log or
use Get-AppPackageLog -ActivityID 99b50f2b-4ea6-0003-54b4-bb99a64ed501 from the command line
In line: 1 car: 39

  • Get-AppxPackage -AllUsers * Spotify * | Remove-AppxPackage
  •    + CategoryInfo: ObjectNotFound: (SpotifyAB.Spoti ...__ zpdnekdrzrea0: String) [Remove-AppxPackage], PSInval
  idOperationException
   + FullyQualifiedErrorId: DeploymentError, Microsoft.Windows.Appx.PackageManager.Commands.RemoveAppxPackageCommand
#13

The last one is traslated from google traslator

#14

Try this:

That will stop the migrator from running for the normal install and the store install (after you reboot)

Uninstall all versions of spotify before you reboot.

#15

I believe that the red text is apparead the two o three times i have tried. I believe to remember that the firsts times was not visualized

#16

I had think the same solution…

#17

Please try the registry fix and see what happens.

This is a problem that Microsoft and Spotify has made. They are “partners” and Spotify (the store version) is bundled with Windows in some areas.

The guide should work though…

#18

Now is well working, but every times I launch the app, this message is visualized to me. I click OK and then start Spotify correctly
a

The message said that:
Operation aborted
On the compuer are activated some restrictions
Contact the administrator of system

#19

great, that means the migrator was blocked. Now try the Powershell commands again. And make sure you delete the SpotifyMigrator.exe from the normal %appdata%/Spotify folder

#21

Get-AppxPackage -AllUsers Spotify | Remove-AppxPackage
The procedure that you have suggest have correctly worked

Spotifymigration.exe is not present in the folder

Remain the message at start app

#22

Spotify do not work, is not possible to launch it.

I have seen that the Windows Store version is automatic installed again

#23

How I can remove in register the block for Spotifymigration.exe?

I have to return to WIndows Store versione, my current situation is too much unreliable

#24

That is unfortunate. Could be that you have removed something from the registry (first post) that makes it not work.

To remove the block, download this file https://www.equalify.me/dl/EnableSpotifyMigrator.zip, unzip and doublclick the .reg file to import it.

#26

Do you think that the problem will be fixed within some week?

#27

I’m afraid here is not much more i can do.
If you want the problem fixed you should contact Microsoft (its their mess). I have just tried finding a way to get around the problem.

Its also affecting so few people and i can not replicate the problem myself on any machine.

#28

I mean to say: when Equalify will be compatible with Spotify Store version?

I believe that in the future, the Store version will be even more widespread.

#29

I’m honest: I’m tired of this situation.

Every times is very hard to launch Spotify, I have to click many times to try to start the app and to close the windows messages. Many message say me that I have, before to start Spotify, to remove the Store version of Spotify, which, is automatically installed from system after every disistallation. Some others messages say me that in the system are active some restrictions.

The fact is clear to me: I have buy a software for Spotify and this software isn’t able to work with Spotify.
I’m a simply customer that want to use the software that have buyed. Whats other I have to do?

#30

I sent you how you can remove the migrator block above, as you requested. You will probably have to reboot for it to take effect.

The problem with the store version is not something i can fix, you will have to contact Spotify or Microsoft.
Its a problem only a very few people have, And it seems to be working fine on your other computer(s).

The fact is clear to me: I have buy a software for Spotify and this software isn’t able to work with Spotify.

It works fine as long as you are not using the store version…

The Windows Store version of Spotify is not currently supported.

Is right there on the front page of the website. There is nothing we can do other than try to help people get around the mess that Microsoft/Spotify created with an app that can not be removed…

Unfortunately there is nothing else we can do at this time

If this was a new purchase i would have just refunded your purchase, but since you have used Equalify since Febuary 2017 that is not an option.

#31

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