I bought Equalify but I can't connect on Spotify

( Payment or refund requests has to be posted in the Payments and Refunds category! )

Problem description:

I just bought Equalify Pro and nothing is working because I can’t connect to my account at the Spotify launch.
A error message appears telling me my license key or something like this isn’t working or is used.

Operating system:
windows 10


Spotify version
Latest version

Equalify Pro version

Any special software or hardware you might have installed:

Make sure you use your username not email address when activating.
The error message should say that your username or password is wrong OR that you might not have a valid license :slight_smile:

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