Generate key manaully

Problem description:
Spotify asks me to generate key manually when I am taken to members login under “Your Keys” there is no “input” for me to get my key. I have followed the guide and even reinstalled multiple times it seems to forces Spotify offline when opening everytime.

Operating system:
windows7/8/10

Windows

Soundcard:
If you know what soundcard(s) you have, please include it! (ie. Asus Xonar, Auzentech or HT Omega)

Spotify version
You will find the version info in the Help->About menu

Equalify Pro version
You will find the version info in Settings->About

Any special software or hardware you might have installed:
ie. Razer Gamebooster or Cortex

@obiwondon

Please make sure your username and password you are entering is correct (<1% of people need a manual key generated). Its the same as when logging into www.eqaulify.me members area…If that still does work, @Notrace will contact you for further instructions on generating a key manually

Like @DigidyDOG said, its most likely just a case of wrong username or password. The error message says so at the start as well :slight_smile:

Please let us know if you get it to work.

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