EQUALIFY saying that it can't download valid license even though I have never downloaded it on another computer


I recently downloaded EQUALIFY and it looked promising, but after creating an account and logging into the Spotify pop up it said it could not download a valid license, possibly because I had downloaded it onto another computer already. But i have never even used equalify before.

Operating system:
windows10

Soundcard:
realtech think that comes with win10

Spotify version
up to date

Equalify Pro version
i downloaded the pro version

**Any special software or hardware you might have installed:**none

Equalify is not free software, if you want to activate you’d need to purchase a license.

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