Equalify Pro doesn't show up in Spotify


Problem description:
The last few weeks, the Equalify button simply doesn’t show-up in Spotify. Please note that nothing has changed with the system hardware-wise since installation. Spotify has, of course, automatically updated countless times.

Operating system:
Windows 10: 21H1
Windows Feature Experience Pack: 120.2212.3530.0

Soundcard:
Focusrite Clarett 2Pre USB or Sound Blaster X3. The bug occurs regardless of which hardware is plugged-in / selected.

Spotify version
1.1.66.578.gc54d0f69-a

Equalify Pro version
Purchased Equalify Pro Plus on June 16, 2021. Installer file says version 1.4.7. Manually updated to 1.4.9 to see if it would fix the issue… still not showing-up.

Any special software or hardware you might have installed:
None

Anything else that can be useful or is related to audio processing on your system
None.

UPDATE:

A complete uninstall of Spotify and reinstall of both Spotify and Equalify fixed the problem. It’s a rather vexing solution, but it works.

1 Like

Glad you got it sorted.
Sometimes reinstalling is the only solution :slight_smile:

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