Equalify doesn't appear even after playing a song

( Payment or refund requests has to be posted in the Payments and Refunds category! )

Problem description:
Can’t find equalify - done what all the on screen prompts asked but it won’t appear on my spotify (latest version) even after I play a song. All very odd because before I had paid for it the dialogue box appeared every time I opened Spotify. HELP!

Operating system:
windows7/8/10

Soundcard:
If you know what soundcard(s) you have, please include it! (ie. Asus Xonar, Auzentech or HT Omega)

Spotify version
You will find the version info in the Help->About menu

Equalify Pro version
You will find the version info in Settings->About

Any special software or hardware you might have installed:
ie. Razer Gamebooster or Cortex

*Side Note* Fixed your post a little.

It appears you didn’t give us a lot of information to work on regarding your system configurations and versions of software’s as it prompted while making your post.

With this little information all I can really suggest is to restart your computer.

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.