Couldn´t download a valid license for my coputer



Recently, I rewired my PC. Now I have reinstalled my equilizer, want to log in with my data and every time it says that it is already activated somewhere else. Here again the error message:

“Could not download a valid license for your computer. You have probably already activated your license on another computer. If you get this error and you have not already activated, or you purchased a multi device license, please contact support at

So please help me!
Thank you in advance.



Hi, same problem. Running Win 10, downloaded latest Spotify build directly from website, downloaded latest Equalify build from website. The Eq app login pops up when I start Spotify and play a song. I login and it gives me the message noted in this string. I used the hyper link suggested solution. Went to the Members Area and scrolled down to the bottom of the page and nothing is listed for activated devices. I am running this app on my iPhone only. So any suggestions to solve this issue? Appreciate the help!!


@guydurrett Equalify is not free software. To use it you need to purchase a license. Your username does not have a license associated with it.


Hi!, thanks so much for your timely response. You are correct, I had SpotEq on my iPhone and confused that with Equalify. I did have a Equalify account as my username allowed for reset of my account password. I suspect that when I was looking for a IOS compatible app I found Equalify first and then realized in was Win only, my bad. Anyway just purchased the $15GPB version and will setup my laptop with it. Thanks again for your help! I will get back to you if I have any problems…


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