Can Open Equalify But Music Has No Sound

When I Logged into equalify on spotify and went to play a song after opening equallify there was no audio (it would show seconds moving on the track time) then Spotify would say it “Can’t Play This Song” or something along those lines.

Made sure all audio drivers were updated and I dont have any other add ons to interfere with it.

Bought Equalify today to hide my spotify music from my stream but after many efforts to do so i was unable to and now I have a plugin for spotify that i dont have use for and I spent money on it, would appreciate it if you guys would help me out as im not the wealthiest guy.

Hey.

You said you got Equalify to hide music from your stream.
You wouldnt happen to use voicemeeter (banana) or virtual audio cable ?

At least if using voicemeeter this can happen if voicemeeter is set up using the wrong options.

Could you list your OS, Spotify version, audio card(s) (including usb ones), “special” apps (like voicemeeter or other audio related apps) and anything else that could be useful.

Lets try to figure out whats wrong first, If we cant get it to work i’ll refund it :slight_smile:

hi I got the same Problem idk whats going on xD… As soon a s i install the app my Sound is not playing on the Speakers anymore. If i switch to my Headset it works.i tried to select other device also in ur Options but Nothing happens.im using extern Sound Card( soundblaster XG5 ), Win 10. My Speakers are not connectet with the Sound blaster, they are on the Mainboard Card(Asus strix z370-F Gaming)

I’m assuming headset is connected to the soundblaster?

if so it should have been the other way around, equalify should have had problems with the external card and not the built in one :joy:

Is your built in card set to use ASIO mode?
Could be some settings in the audio control panel of the builtin soundcard that is interfering.
Try checking for a setting called GX or EX and disable it.
Could be the same problem as with the Asus Xonar cards.

Unfortunately Equalify is a 3rd party, non-official and not supported plugin, so i do not have all the access to the spotify internals as i’d like.