After Equalify pro is installed spotify wont play any songs

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Problem description:
After i inastall Equlify pro spotify wont play any songs and the login for Equlify pro does not pop up.
If I uninstall Equlify pro Spotify works just fine and the same songs I get “This song is not available. If you have the file on your computer you can import it” plays as normal

Operating system:
windows7

Soundcard:
Intergrated Intel sound card on Lenovo T420s

Spotify version
1.0.57.474.gca9c9538

Equalify Pro version
1.1.7

This sounds like an issue with Lenovo One key Theater.

Lenovo One Key Theater
Lenovo One Key Theater seems to be causing some issues with Equalify Pro.
There has been one report of spotify crashing when Lenovo One Key Theater is running and Equalify pro is installed. This is only one report but i figured i should mention it here.

Could you please try uninstalling One key Theater and see if that helps.

Any luck with this ?
Or still having problems ?

I dont have Lenovo one Key Theater installed.
So still the same problem.

Anything in the “incompatible hw&sw” thread look familiar ?

Do you have any audio routing software installed or anything else that could interfere ?
Please provide as much information as possible about your hw and sw.

I am almost positive you have something installed that isn’t compatible, we just have to find out what :slight_smile:

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