7e016a01-893aa9be-71c88b7e-4545c6d8


#1

i HAVE JUST PURCHASED THIS EQ AND I HAVE A CONFIRMATION OF PURCHASE BUT WHEN i OPEN SPOTIFY CAN NOT INSTALL I RECEIVE MESSAGE aLREADY USED .i HAVE NEVER REGISTERED THIS PRODUCT UNTIL TODAY TRYING TO INSTALL MANUALLY


#2

(Moved to support)

Have you tried to uninstall and reinstall eq? If it still doesn’t work I would suggest restarting your computer and see if that helps.


#3

You are trying to log in with the wrong account.

Try using:
DG2860

That is the account that has a payment associated with it :slight_smile:


#4

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